Intuition University Terms of Use

These Terms of Use ("Terms") were last updated on May 14, 2019.

These Terms of Use govern how users interact with Intuition University, which is owned and operated by Invisible Edge LLC, a California limited liability company (“Invisible Edge”, “us”, “we”, or “our”).

Intuition University’s mission is to help you learn to listen to, trust and act on your intuition. Our courses offer our users (“you” or “your”) an opportunity to learn at your own pace and on your own time.  Intuition University courses are designed for both individuals and for companies to use for their employees.

We need rules to keep our platform and services safe for you and our community. These Terms apply to all your activities on our websites such as https://intuition-university.thinkific.com, the Intuition University mobile application products, and other related services (collectively, the “Services”).

We provide details regarding our processing of personal data of our users in our privacy policy (the “Privacy Policy”) available here. You represent that you have read and understand our Privacy Policy.  Note that we may disclose information about you to third parties if we have a good faith belief that such a disclosure is reasonably necessary to (i) take action regarding suspected illegal activities; (ii) enforce or apply our Terms and Privacy Policy; (iii) comply with legal process or other government inquiry, such as a search warrant, subpoena, statute, judicial proceeding or other legal process served on us; or (iv) protect our rights, reputation, and property or that of our users, affiliates or the public. If you use the Services outside of the United States, you consent to having your personal data transferred to and processed in the United States.

If you live in the United States or Canada, by agreeing to these Terms, you agree to resolve disputes with Invisible  Edge through binding arbitration (with very limited exceptions, not in court), and you waive certain rights to participate in class actions, as detailed in the Dispute Resolution section BELOW.


Table of Contents

1. Accounts

2. Course Enrollment and Lifetime Access

3. Payments, Credits, and Refunds

4. Restrictions

5. Invisible Edge’s Rights

6. Invisible Edge’s Rights to Content You Post

7. Notice of Copyright Infringement

8. Miscellaneous Legal Terms

9. Dispute Resolution

10. Updating These Terms

11. How to Contact Us

1. Accounts

You must create a user account and provide certain personal information in order to use some of the features that are offered through the Services. Keep your password somewhere safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. You must have reached the age of consent for online services in your country to use the Services.

When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account without their permission. If you contact us to request access to an account, we will not grant you such access unless you can provide us the login credential information for that account. In the event of the death of a user, the account of that user will be closed.

If you share your account login credential with someone else, you are responsible for what happens with your account and we will not intervene in disputes between users who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.

To access or use the Services, you must be at least 18 years old (or the age of majority where you live) and have the requisite power and authority to enter into these Terms, or you must be between the ages of 16 and 17 and obtain the consent of your parent or legal guardian to use the Services. Parents are responsible for the acts of their children that are under 18 years old when their children use the Services. We recommend that parents and legal guardians familiarize themselves with parental controls on devices they provide their children. The Services are not offered to users under the age of 16. You may not access or use the Services if we have previously banned you from the Services or closed your account.

2. Course Enrollment and Lifetime Access

As a user, when you enroll in a course, whether it’s a free or paid course, you are getting from Invisible Edge a license to view the course via the Services, and Invisible Edge is the licensor of record. Courses are licensed, and not sold, to you. This license does not give you any right to resell the course in any manner (including by sharing account information with a purchaser or illegally downloading the course and sharing it on torrent sites).

In legal, more complete terms, Invisible Edge grants you (as a user) a limited, non-exclusive, non-transferable license to access and view for up to one (1) year from the date of enrollment the course(s) and associated content for which you have paid all required fees, if any, solely for your personal, non- commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular course or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by an authorized representative of Invisible Edge. This also applies to content you can access via any of our APIs.

We generally grant a limited one-year access license to each user when he or she enrolls in a course. However, we reserve the right to revoke any license to access and use a course at any time and for any reason, including but not limited to where we decide or are obligated to disable access to a course due to legal or policy reasons, for example, if the course you enrolled in is the subject of a copyright complaint.

3. Payments, Credits, and Refunds

When you make a payment through the Services, you agree to use a valid payment method. If you aren’t happy with your course, Invisible Edge offers a 30-day refund or credit for most course purchases.

3.1 Pricing

All prices shown on the Services are listed in United States dollars.

If you are a user located in a country where use and sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting such tax to the proper tax authorities. In certain countries, the price you see may include such taxes.

3.2 Payments

You agree to pay the fees for courses that you purchase through the Services, and you authorize us to charge your debit or credit card or process other means of payment (such as Boleto, SEPA, direct debit, or mobile wallet) for those fees. We work with third party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure. Please refer to our Privacy Policy for more details.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still obtain access to the course you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any course for any reason, including but not limited to non-receipt of adequate payment.

3.3 Refunds and Credits

If the course you purchased is not what you were expecting, you can request, within 30 days of your purchase of the course, that we credit or refund your account. Although we try to honor all timely credit/refund requests, we reserve the right to determine, at our sole discretion, whether to apply any such credit or a refund, and whether any such request will be processed as a credit or as a refund.  You further understand and agree that we are limited by the capabilities of our third party payment processing partners to process such credits or refunds, and that you shall receive no credit or refund, even if timely requested, in the event our third party payment processing partners are unable to process such credit or refund. You understand and agree that no credit or refund will be issued to you if requested after the 30-day time limit has passed.

To request a credit/refund, please contact our Support Team.

We reserve the right to ban your account and to restrict all future use of the Services at our discretion, including but not limited to if we believe you are abusing our credit/refund policy. If we ban your account or disable your access to a course due to your violation of these Terms, you will not be eligible to receive any credit or refund.

4. Restrictions

You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you. You may not access our Services if you are from a territory where U.S. businesses are prohibited from engaging in business (such as Cuba, Iran, North Korea, Sudan, or Syria) or if you have been designated a Specially Designated National, Denied Person, or Denied Entity by the U.S. government.

You may not do any of the following while accessing or using the Services:

In addition, Intuition University runs on the Thinkific platform. You shall not tamper with, or use without authorization, Thinkific’s platform, websites, apps or services or their logos, APIs or code.

5. Invisible Edge’s Rights

All right, title, and interest in and to Intuition University and the Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by users) are and will remain the exclusive property of Invisible Edge or its licensors. Our platforms and services are protected by copyright, trademark, and other laws of both the United States and foreign countries.

Nothing herein gives you a right to use the Invisible Edge or Intuition University names or any of the Invisible Edge or Intuition University trademarks, logos, domain names, and other distinctive brand features.

Invisible Edge has sole discretion in determining whether to enforce these Terms. We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for any reason, including but not limited to a violation of these Terms, if you fail to pay any fees when due, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, or if we suspect that you engage in fraudulent or illegal activities. Upon any such termination we may delete your account and content, and we may prevent you from further access to the Intuition University platform and use of our Services. Your content may still be available on the platform even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.

6. Invisible Edge’s Rights to Content You Post

You retain ownership of content you post to the Services. We’re allowed to share your content with anyone through any media, including but not limited to promoting it via advertising on other websites, and we may remove any content you post to the Services at any time and for any reason or no reason.

When you post comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize Invisible Edge to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit. In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with Invisible Edge for the syndication, broadcast, distribution, or publication of content on other media. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.

7. Notice of Copyright Infringement

We respect the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (the “DMCA”), a summary of which may be found on the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf, we will respond expeditiously to claims of copyright infringement committed using the Services if such claims are reported to our Designated Copyright Agent identified in the notice below.

If you are a copyright owner, authorized to act on behalf of a copyright owner, or authorized to act under any exclusive right under copyright, please report any alleged copyright infringements taking place on or through the Services by completing the following DMCA Notice of Alleged Infringement and delivering the Notice to our Designated Copyright Agent. Upon receipt of a DMCA Notice of Alleged Infringement as described below, Invisible Edge will take whatever action, in Invisible Edge’s sole discretion, that Invisible Edge deems appropriate, which may include the removal of, or disabling of access to, the challenged material from the Services.

DMCA Notice of Alleged Infringement (“Notice”)

  1. Identify the copyrighted work that you claim has been infringed, or, if multiple copyrighted works are covered by this Notice, you may provide a representative list of the copyrighted works that you claim have been infringed.
  2. Identify the material or link you claim is infringing (or the subject of infringing activity) and that is to be removed or to which access is to be disabled, including at a minimum, if applicable, the URL or the link shown on the Services or the exact location where such material may be found.
  3. Provide your name, company affiliation (if applicable), mailing address, telephone number, and, if available, email address.
  4. Include both of the following statements in the body of the Notice:

    “I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use).

    “I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”
  5. Provide your full legal name and your electronic or physical signature.

Deliver this Notice, with all items completed, to our Designated Copyright Agent:

Invisible Edge, LLC
Attn: Copyright Agent
17321 Parkside Ct.
Monte Sereno, California, 95030 USA

or

Email: [email protected] (with the subject line “DMCA Notice of Alleged Infringement”)

In the event Invisible Edge, after receiving a proper DMCA Notice of Alleged Infringement, takes steps to remove or disable access to the challenged material, Invisible Edge will take reasonable steps to promptly notify the party who originally posted such challenged material to the Services (the “Posting Party”) that Invisible Edge has removed or disabled access to such challenged material. Provided the challenged material does not otherwise violate these Terms, the Posting Party may then dispute such DMCA Notice of Alleged Infringement by completing the following DMCA Counter-Notice and delivering the Counter-Notice to our Designated Copyright Agent. Upon receipt of a proper DMCA Counter-Notice, Invisible Edge will promptly provide the party who submitted the relevant DMCA Notice of Alleged Infringement (the “Reporting Party”) with a copy of such DMCA Counter-Notice and inform the Reporting Party that Invisible Edge will replace the removed material or cease disabling access to such material in 10 business days, and will thereafter replace the removed material and cease disabling access to such material not less than 10, nor more than 14, business days following receipt of such DMCA Counter-Notice, unless our Copyright Agent first receives notice from the Reporting Party that such Reporting Party has filed an action seeking a court order to restrain the Posting Party from engaging in infringing activity relating to the challenged material on the Services.

DMCA Counter-Notice (“Counter-Notice”)

  1. Identify the material or link that has been removed or to which access has been disabled, including at a minimum, if applicable, the URL or the link shown on the Services or the exact location where such material appeared before it was removed or access to it was disabled.
  2. In connection with such material, include the following statement in the body of the Counter-Notice:

    “I hereby state, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.”

  3. Provide your name, address and telephone number.
  4. If your address is located in the United States, include the following statement in the body of the Counter-Notice:

    “I hereby state that I consent to the jurisdiction of the Federal District Court for the judicial district in which my address is located, and that I will accept service of process from the person who provided notification in connection with the material described in this counter-notice under 17 U.S. Code § 512(c)(1)(C) or an agent of such person.”

  5. If your address is located outside of the United States, include the following statement in the body of the Counter-Notice:

    “I hereby state that I consent to the jurisdiction of the Federal District Court for any judicial district in which Invisible Edge, LLC can be found, and that I will accept service of process from the person who provided notification in connection with the material described in this counter-notice under 17 U.S. Code § 512(c)(1)(C) or an agent of such person.”

  6. Provide your full legal name and your electronic or physical signature.

Deliver this Counter-Notice, with all items completed, to our Designated Copyright Agent:

Invisible Edge, LLC
Attn: Copyright Agent17321 Parkside Ct.
Monte Sereno, California, 95030 USA

or

Email: [email protected] (with the subject line “DMCA Counter-Notice”)

Please note that pursuant to Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing, or that the material or activity was removed or disabled by mistake may be subject to liability. Please also be advised that we enforce a policy of terminating the accounts of, or banning, repeat infringers. A repeat infringer includes any user who has made two or more postings that Invisible Edge has removed or disabled access to pursuant to notices of infringement under these DMCA notice and takedown procedures.

8. Miscellaneous Legal Terms

These Terms are like any other contract, and they have boring but important legal terms that protect us from the countless things that could happen and that clarify the legal relationship between Invisible Edge and you.

8.1 Binding Agreement

You agree that by registering for, accessing or using our Services, you are agreeing to enter into a legally binding contract with Invisible Edge. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.

Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.

These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us.

If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.

The following sections shall survive the expiration or termination of these Terms:  Section 2 (Course Enrollment and Lifetime Access); Section 5 (Invisible Edge’s Rights); Section 6 (Invisible Edge’s Rights to Content You Post); Section 7 (Notice of Copyright Infringement); Section 8 (Miscellaneous Legal Terms); and Section 9 (Dispute Resolution).

8.2 Disclaimers

It may happen that the platform is down, either for planned maintenance or because something goes down with the site. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work out right. In legal, more complete language, the Services and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk. Some jurisdictions don’t allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will Invisible Edge or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

8.3 Limitation of Liability

There are risks inherent in using our Services, You fully accept these risks and you agree that you will have no recourse to seek damages against even if you suffer loss or damage from using the platform and Services. In legal, more complete language, to the extent permitted by law, we (and our group companies, suppliers, partners, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability, or otherwise, and even if we’ve been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the greater of one hundred dollars ($100) or the amount you have paid us in the twelve (12) months before the event giving rise to your claims. Some jurisdictions don’t allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above may not apply to you.

8.4 Indemnification

If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless Invisible Edge, our group companies, and their officers, directors, managers, members, suppliers, partners, and agents from an against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) the content you post or submit, (b) your use of the Services (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.

8.5 Governing Law and Jurisdiction

These Terms are governed by the laws of the State of California without reference to its choice or conflicts of law principles. Where the “Dispute Resolution” section below does not apply, you and we consent to the exclusive jurisdiction and venue of federal and state courts in San Francisco, California.

8.6 Legal Actions and Notices

No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one (1) year after the cause of action has accrued.

Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to [email protected]).

8.7 Relationship Between Us

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.

8.8 No Assignment

You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

9. Dispute Resolution

If there’s a dispute, our Support Team is happy to help resolve the issue. If that doesn’t work and you live in the United States or Canada, your options are to go to small claims court or bring a claim in binding arbitration; you may not bring that claim in another court or participate in a non-individual class action claim against us.

This Dispute Resolution section applies only if you live in the United States or Canada. Most disputes can be resolved, so before bringing a formal legal case, please first try contacting our Support Team.

9.1 Small Claims

You and Invisible Edge can each bring a claim against the other party in small claims court in (a) San Francisco, California, (b) the county where you live, or (c) another place we both agree on, as long as it qualifies to be brought in that court.

9.2 Going to Arbitration

If we can’t resolve our dispute amicably, you and Invisible Edge each agree to resolve any claims related to these Terms (or our other legal terms or policies) through final and binding arbitration, regardless of the type of claim or legal theory. If one of us brings a claim in court that should be arbitrated and the other party refuses to arbitrate it, the other party can ask a court to force us both to go to arbitration (compel arbitration). Either of us can also ask a court to halt a court proceeding while an arbitration proceeding is ongoing.

9.3 The Arbitration Process

Any disputes that involve a claim of less than $10,000 USD must be resolved exclusively through binding non-appearance-based arbitration. A party electing arbitration must initiate proceedings by filing an arbitration demand with the American Arbitration Association (AAA). The arbitration proceedings shall be governed by the AAA Commercial Arbitration Rules, Consumer Due Process Protocol, and Supplementary Procedures for Resolution of Consumer-Related Disputes. You and we agree that the following rules will apply to the proceedings: (a) the arbitration will be conducted by telephone, online, or based solely on written submissions (at the choice of the party seeking relief); (b) the arbitration must not involve any personal appearance by the parties or witnesses (unless we and you agree otherwise); and (c) any judgment on the arbitrator’s rendered award may be entered in any court with competent jurisdiction. Disputes that involve a claim of more than $10,000 USD must be resolved per the AAA’s rules about whether the arbitration hearing has to be in-person.

9.4 No Class Actions

You and Invisible Edge each agree that each party can only bring claims against the other on an individual basis. This means: (a) neither of us can bring a claim as a plaintiff or class member in a class action, consolidated action, or representative action; (b) an arbitrator can’t combine multiple people’s claims into a single case (or preside over any consolidated, class, or representative action); and (c) an arbitrator’s decision or award in one person’s case can only impact that user, not other users, and can’t be used to decide other users’ disputes. If a court decides that this “No class actions” clause isn’t enforceable or valid, then this “Dispute Resolution” section will be null and void, but the rest of the Terms will still apply.

9.5 Changes

Notwithstanding the “Updating these Terms” section below, if Invisible Edge changes this "Dispute Resolution" section after the date you last indicated acceptance to these Terms, you may reject any such change by providing Invisible Edge written notice of such rejection by mail or hand delivery to: Invisible Edge LLC, 17321 Parkside Ct., Monte Sereno, California, 95030, or by email from the email address associated with your Account to: [email protected], within 30 days of the date such change became effective, as indicated by the "last updated on" language above. To be effective, the notice must include your full name and clearly indicate your intent to reject changes to this "Dispute Resolution" section. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and Invisible Edge in accordance with the provisions of this "Dispute Resolution" section as of the date you last indicated acceptance to these Terms.

10. Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Invisible Edge reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. You understand and agree that your access to or use of the Services is governed by the Terms effective at the time of your access to or use of the Services. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services at least 10 days prior to the effective date of the changes. We will also indicate at the top of these Terms the date that revisions were last made. You should revisit these Terms on a regular basis, as revised versions will be binding on you.

You understand and agree that your continued access to or use of the Services after the effective date of any modifications to the Terms indicates your acceptance of such modifications. Any revised Terms shall supersede all previous Terms.

11. How to Contact Us

The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Services.